You have a generous 60-day period from the date your order is shipped to try our product and evaluate its benefits. We are confident you'll find value in it, just like many of our satisfied customers.
We encourage you to use the product consistently before requesting a refund. If you're still not satisfied, you can request a refund by following the 3 simple steps below:
1. Verify the Guarantee Period
Ensure you’re still within the 60-day window from the date of shipment. You can confirm the date from your email or the packing slip.
2. Contact Us for a Refund
Email us with the subject line “Refund Request” so our team can assist you promptly.
3. Return the Product
Mail back all bottles (empty or unopened) to the address below. No return label is needed, but you will cover postage costs. Please also email us the tracking number.
Include a note with the following:
- Your full name
- Your order number
- The email address used to place the order
Returns Address:
19655 E 35th Dr #100, Aurora, CO 80011
Important: Contact our support team and get confirmation before mailing your return to avoid any delays.
Once we receive and process your returned items, we will issue a full refund. Refunds typically appear on your statement within 5–10 business days. You will also receive an email confirmation once processed.
How to Contact Us
For any questions or support, please email us at: [email protected]